Frequently Asked Question

We buy for you on the stock exchange at the time of purchase on the Alza vending machine (or at the moment of voucher exchange). The course are always valid at this time.

After that, we need to get the purchased funds into your crypto wallet. Typically, it takes us up to 1 hour, but it depends on the network load. We try to minimize fees by sending multiple transactions at once, or we do not set an unnecessarily large fee.

In case of doubt, do not hesitate to contact us.